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I was reading an article today on SMH (www.smh.com.au)which talks about the big banks and the level of customer satisfaction when it comes to small business. It seems that SMEs turning over 5 [...]

So I’m going a bit off the finance track here but bare with me I do have a point. This morning I got on the bus to get to work, for those of you who take the public transport option will be aware [...]

Listen to your customers and increase your cash flow A very over looked area of a business and often a vital area is the customer service of a small or large business. Large companies spend [...]